Training that actually sticks
With 90% of training being lost without practice, why waste your money on training that doesn’t stick?
What best describes you?
None of the above sound like you?
No problem, whilst these are the people we most commonly work we’ve delivered training solutions for all sorts of people. Please contact us here to let us know how we can help you
Areas we cover
Sales
Customer Service
Presentation Skills
People Management
Personality Types Training
Personal Development
Diversity & Unconcious Bias
Custom Training
Download your FREE Plane Easy Team Building Exercise
This is a fun and dynamic activity which gives participants a real opportunity to lead and work as part of a team. It allows participants to give feedback on leaderships styles and to get feedback as leaders and team workers.
What our clients say
Anne Boynton-Trigg
VP, Export Sales & Marketing | Scholastic
Every training has been highly engaging and memorable--reps still talk about concepts that Debra taught them years ago, probably because they got to practice them in a safe environment where mistakes are always turned into teachable moments. In addition, Debra has consistently demonstrated an ability to adapt to the needs of the team to be trained, customizing materials and actively learning about the business in advance of the training.
Ian Shreeve
Learning & Development Manager Distribution | Argos
I've used actors in the past and have had reservations about just how effective some of the interventions have been. I have to say I had none of those reservations with the guys from DTS. They were fabulous! What I think really worked was the idea of getting delegates to express their emotions before they even realised they were in a learning situation, which created real and genuine situations for people to learn from.
Kosta Christofi
Senior Learning Specialist, Management & Leadership Capability | Santander
Debra and her team provided a powerful and compelling element to our leadership programme using professional actors/ facilitators who were able to fully immerse learners in challenging and stimulating scenarios instantly and completely.
Their ability to do this and then facilitate the learning was essential to the success of this programme, and I would fully recommend Debra and her organisation to anyone wishing to achieve likewise.
Who we've worked with
What's new?
Top Tips for Awesome Customer Service – Part One
Nobody likes being told no. A ‘no’ means rejection. A ‘no’ means we don’t get what we want. Hearing ‘no’ as a kid was tantamount to the end of life, and there’s a good chance most of us still hate hearing it as adults. For customer service people, saying ‘no’ to...
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Unconscious bias – 3 great exercises to use in your training
What is Unconscious Bias? “Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick judgments and assessments of people and situations,...
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Becoming the trusted advisor v the pushy sales person – Part 3
Part 3 How to avoid sounding like a sales model I have used and trained people in a lot of different sales models, SPIN, AIDA, DIPADA and PANDA to name just a few and they can be really useful frame works, but if they are used in the wrong way they can be really...
read moreWhere we've worked
What personality type are you?
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