Human skills need human training

Human skills need human training

From the beginning of mankind we have learnt from stories, our brains are wired to learn from them and even now when we are bombarded 100’s of TV channels we have our favourite TV shows with characters that we love and identify with and that’s why drama in training so...
How to be a Great Sales Coach – Part One

How to be a Great Sales Coach – Part One

In this series we will give you our top tips to get the most out of your coaching and your sales people, in step one we look at laying down solid foundation with a coaching contract. This will save you a lot of heart ache with lack of buy in and resistance what ever...
The rise of the human robot!

The rise of the human robot!

For ages in science fiction books, films, and TV programs, we have been wondering if robots would take over the planet. Now there are reports from Facebook, Google, Uber, McDonalds and other companies about how AI will replace us and how anything from 30% to 60% of...
A business case for training in empathy

A business case for training in empathy

Some top companies are investing more of their training budgets into developing empathy because it is shown to build successful leadership, improve performance and improve the customer experience. The common definition of empathy is “put yourself in another’s persons...