Dramatic Training Solutions Blog

Welcome to the Dramatic Training Solutions blog.  We have a range of articles for both Learning & Development Managers as well as for Self Directed Learners & Participants.

How to be a great sales coach – coaching the uncoachable

In the third part of this series we look at what to do when the sales person you are coaching gets defensive when you coach them. One of the most frustrating aspects of sales coaching is dealing with sales reps that don’t want to be coached. We all have managed these...

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How to have the X Factor – The power of empathy

As the artificial intelligence revolution roars on, its no wonder that we worry about whether we will have a job in the future The McKinsey Global Institute estimates that 400 million to 800 million of today’s jobs will be automated by 2030. Which is why we are...

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Profile on Stena Ferries – Service promise revisited

As a specialist soft skills training company we love working with Stena ferries because they are passionate about giving their customer’s the best experience and recognise it’s an emotional journey where little things make a massive difference. They have introduced 5...

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Take a long hard look at the soft skills gaps in your business!

In LinkedIn’s 2018 Workplace Learning Trends, they say the workforce’s #1 priority is developing soft skills. (“The personal attributes that enable a person to interact effectively and harmoniously with other people.”) It’s these human capabilities that will become...

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How to be a great sales coach – giving feedback as a gift

In the second part of this series we look at how to give feedback. Sales coaching is very different from other types of coaching as they are often unaware of the areas they need to work on, so using coaching to develop them relies on us being honest in the feedback we...

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7 ways to make sure your training sticks

The actual delivery of training is often the easy bit it’s the preparation and developing of the courses that really take the time, so how disheartening when changes and you find yourself doing the same training over and over again with little effect. Research tells...

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How to have the X Factor: Become a master of storytelling

“Stories have power. They delight, enchant, touch, teach, recall, inspire, motivate, challenge. They help us understand. They imprint a picture on our minds. Want to make a point or raise an issue? Tell a story.” — Janet Litherland People with the X-Factor have...

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