How to be a Great Sales Coach – Part One

How to be a Great Sales Coach – Part One

In this series we will give you our top tips to get the most out of your coaching and your sales people, in step one we look at laying down solid foundation with a coaching contract. This will save you a lot of heart ache with lack of buy in and resistance what ever...
The rise of the human robot!

The rise of the human robot!

For ages in science fiction books, films, and TV programs, we have been wondering if robots would take over the planet. Now there are reports from Facebook, Google, Uber, McDonalds and other companies about how AI will replace us and how anything from 30% to 60% of...
5 ways to evaluate staff training results

5 ways to evaluate staff training results

Booking the right training company and having them deliver great training is only half of the story. To ensure the training is successfully embedded and to help with further decisions around training activities evaluation is essential. Here are 5 easy and reliable...
Why feedback needs to be balanced with feedforward

Why feedback needs to be balanced with feedforward

FeedForward is a positive, future-focused personal development process that, used with traditional feedback, takes the judgmental, critical sting out of feedback. Marshall Goldsmith and Jon Katzenbach coined the term after noticing the feedback process was more...