Inspiring behavioural change since 1999

Our brilliant experiential customized workshops will inspire and challenge your people to learn and practice new skills in a safe and dynamic environment using professional business actors to reflect your reality.

Areas we cover

We cover a range of training areas and also provide custom & bespoke options.  Find out more here

Sales Training

Sales

Develop authentic and confident sales people through practice

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Customer Service Training

Customer Service

Develop customer relationships that stand the test of time

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Presentation Skills Training

Presentation Skills

Performance professionals share the secrets of their success

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People Management Training

People Management

Turning managers into leaders

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Personality Types Training

Improve personal impact by Understanding ourselves and others

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Personal Development

Personal Development

Strengthen business relationships through influencing and communications

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Diversity & Unconcious Bias

Diversity & Unconcious Bias

In an ever changing world avoid the culture clash

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Custom Training

Custom Training

You cant see what’s not there! so sign up for your bespoke consultation

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How we do it

Find out more about how we deliver our unique outsourced immersive training here

Business actors

Our unique approach uses facilitator-trained actors who become your people’s customer, colleague or employee so they can practice your craft in an atmosphere that does more than just nurture growth - it demands it.

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Workshops

Our unique approach uses facilitator-trained actors who become your people’s customer, colleague or employee so they can practice your craft in an atmosphere that does more than just nurture growth - it demands it.

See more and watch video

Curriculum design & resources

Find out how DTS can re-energise your internal training

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Facilitation & team days

Motivate, challenge and engage your people with our unique events, built around your team’s specific needs

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Coaching

Focused personal one to one development for your people, powered by our skilled and experienced subject experts.

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Success Stories – StenaLine

Stena Ferries are passionate about giving their customer’s the best experience and recognise it’s an emotional journey where little things make a massive difference.

Find out how Dramatic Training Solutions helped Stenna Ferries to maintain their 5 key service promises here or see all of our success stories

FAQs

How much should I expect to pay for a DTS workshop?
Of course this is the question everyone needs to ask and it is the trickiest to answer. That is because everything we do is bespoke – carefully structured, tailored and resourced to ensure it is fit for individual purpose. What we create for one organisation will look very different to what we create for another – and, as such, it is difficult to cost something until we know more about what you are looking for.

We love a chat – and find that a quick conversation is the best way to get a rough understanding of your needs and be able to give you some idea of costs. There’s no obligation – we don’t do the ‘hard sell’ – we just need to know more before we can talk numbers with a degree of accuracy.

How does drama work within an organisation?
DTS is first and foremost a training company founded and run by learning and development professionals and our experience of working with organisations is unparalleled amongst our competitors. We are experts in behaviours, but we also have a huge amount of business experience and knowledge, we use actors and drama in our training to achieve the learning outcomes not just for affect. If you like we are a training company using the talent and experience of actors not actors working in training.

We are also extremely careful about who works with us. We have a rigorous selection policy for our full-time staff and freelance associates and offer training at all levels and on a variety of subjects. Individual staff members have a range of professional qualifications including Organisational Development, Applied Theatre, and Coaching, amongst others.

Why use DTS and not other drama based training companies?
We totally respect our competition, there are some extremely good drama based companies out there but that’s where we are different because we are a training company that uses drama in our training not actors running a training company. This gives us a unique advantage of having the best of both worlds, solid business experience and L and D combined with the talent and creativity of amazing actors that we have worked with for years. So we can keep an eye on your objectives and learning outcomes and not get carried away with the drama.

Also we don’t offer ‘off-the-shelf’ products – everything is bespoke. We draw on our experience and bring current thinking; ideas and processes from other areas to enhance our work, to ensure you have a tailored programme developed solely for your organisation.

We pride ourselves on building effective relationships with our clients, listening and understanding their needs, developing innovate learning solutions and delivering to a very high standard. Our experience is considerable and clients are quick to praise the value of our in-depth business knowledge, training expertise and creative process. 80% of our work comes from repeat business or referrals.

Drama based experiential training does sound like great fun but how do I know it actually sticks?
Our workshops are fun and we make no apologies for that as the training sticks more if they are engaged and enjoying what they are doing, but they are also thought provoking, challenging and highly memorable. We engage hearts and minds with our approach, empowering delegates to take an active role in their learning. We work closely with our clients at the outset of every programme; to determine their objectives for the training and explore what supporting materials or further resources may be useful for delegates. By achieving this understanding at the start of our partnership, we can design and deliver a programme in line with key learning objectives – and we can develop additional materials to embed and sustain the learning for delegates once they are back in the workplace.
How many learners can I get on a workshop?
Again, this is a tricky question, and one very dependent on your requirements and key outcomes. We are just as comfortable working one on one with delegates in role play situations as we are facilitating workshop groups and delivering large-scale conference events. We will always ensure that our team is adequate in size to deliver an effective session that maximises the learning and supports our commitment to service quality.

Download your FREE Plane Easy Team Building Exercise

This is a fun and dynamic activity which gives participants a real opportunity to lead and work as part of a team. It allows participants to give feedback on leaderships styles and to get feedback as leaders and team workers.

What our clients say

Anne Boynton-Trigg

Anne Boynton-Trigg

VP, Export Sales & Marketing | Scholastic

Every training has been highly engaging and memorable--reps still talk about concepts that Debra taught them years ago, probably because they got to practice them in a safe environment where mistakes are always turned into teachable moments. In addition, Debra has consistently demonstrated an ability to adapt to the needs of the team to be trained, customizing materials and actively learning about the business in advance of the training.

Ian Shreeve

Ian Shreeve

Learning & Development Manager Distribution | Argos

I've used actors in the past and have had reservations about just how effective some of the interventions have been. I have to say I had none of those reservations with the guys from DTS. They were fabulous! What I think really worked was the idea of getting delegates to express their emotions before they even realised they were in a learning situation, which created real and genuine situations for people to learn from.

Kosta Christofi

Kosta Christofi

Senior Learning Specialist, Management & Leadership Capability | Santander

Debra and her team provided a powerful and compelling element to our leadership programme using professional actors/ facilitators who were able to fully immerse learners in challenging and stimulating scenarios instantly and completely.
Their ability to do this and then facilitate the learning was essential to the success of this programme, and I would fully recommend Debra and her organisation to anyone wishing to achieve likewise.

Who we've worked with

Allford Hall Monaghan Morris
Argos
Banardos
Bloomsbury
Breast Cancer Care
Calligo
Cambridge University Press
Capstone
Coca-Cola
GL-Education
Hunters
Knowledgepool

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Where we've worked

Where We've Worked

What personality type are you?

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